Privacy Policy

Table of Contents

Effective Date: September 14, 2026

At PCN Communication Private Limited (“we,” “our,” or “us”), we prioritize the privacy and security of personal and corporate data. This Privacy Policy explains how we collect, process, store, disclose, and safeguard information gathered when you visit our website, submit inquiries, apply for broadband services, register for loan facilitation, or engage with our infrastructure and financial services divisions.

Information We Collect

We collect information directly from you when you interact with our website, request service quotes, submit financial inquiries, or communicate with our teams.

Personal Information:
- Name
- Email address
- Site location details for telecom infrastructure, fiber installation, or broadband site assessments
- Any information you provide voluntarily through forms, surveys, or account creation
Non-Personal Information:
- IP address
- Browser type
- Operating system
- Pages visited and time spent on our site
- Referring website

How We Use Your Information

We use the information we collect for the following purposes:

Service Fulfillment: Processing requests for broadband connections, fiber laying surveys, IP-1 dark fiber leasing, tower deployments, or government tender inquiries.
Financial Facilitation: Forwarding loan applications, credit verification data, and DSA partner onboarding files to authorized banking and NBFC partners.
Communication & Support: Responding to customer service tickets, technical inquiries, and corporate communications.
Operational Improvement: Analyzing website performance, refining service offerings, and ensuring system security.
Legal & Regulatory Compliance: Fulfilling statutory requirements, assisting law enforcement agencies when legally mandated, and preventing fraudulent activities.

We value your trust and do not sell, rent, or trade your personal data to third-party marketing organizations. We share information only under the following controlled circumstances:

Authorized Financial Partners: For loan origination and DSA operations, application data is shared securely with partnered banks, NBFCs, and credit reference agencies to facilitate loan processing and credit evaluations.
Infrastructure Contractors & Field Engineers: Basic contact and site location details are shared with field crews, fiber patrollers, or site acquisition teams to execute physical network surveys and civil installations.
Service Providers: We may utilize trusted third-party IT hosting, cloud database storage, and communication vendors operating under strict data protection contracts.
Legal Obligations: We disclose personal data when required by law, court order, regulatory directive, or government authority to enforce our legal rights or protect public safety.

Data Security & Retention

PCN Communication Private Limited implements technical, administrative, and physical security measures to shield your data against unauthorized access, alteration, disclosure, or destruction.

Data transmissions across our website forms are secured using industry-standard SSL/TLS encryption.
Confidential financial and personal documents are stored in access-restricted databases accessible only by authorized personnel.
We retain personal data only for as long as necessary to fulfill the operational purposes outlined in this policy or to comply with statutory legal, accounting, and tax retention rules.

Cookies and Tracking Technologies

Our website utilizes standard session and analytical cookies to enhance user experience, remember site preferences, and gather aggregate traffic statistics. You can manage or disable cookie preferences directly within your browser settings; however, disabling certain cookies may affect the operational functionality of some web forms.

Your Rights

Depending on applicable data privacy laws, you possess specific rights regarding your personal information held by us:

Right to Access: You may request a summary of personal information we maintain about you.
Right to Rectification: You may request corrections to inaccurate or incomplete personal records.
Right to Erasure / Withdrawal: You may request the deletion of your personal data, provided it is no longer required for active legal, financial, or contractual obligations.

To exercise your rights, please contact us through the website contact form.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Updates to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect changes in regulatory compliance, technological standards, or operational practices. Updated versions will be posted directly to this page with a revised “Effective Date.” We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Terms & Conditions page, this Privacy Policy, or the handling of your personal data, please contact our administrative desk:

PCN Communication Private Limited Corporate Compliance & Data Protection Cell Email: info@pcncommunication.com